Servicing and spares

Harbeth loudspeakers are precision instruments that are well designed, carefully assembled and tested with care, and providing that they are not overdriven they will last indefinitely. Our official UK Warranty is 12 months from date of first purchase to the original owner providing that the speakers have been treated with respect, not overdriven, operated within their rated specification with appropriate amplification and that the original Harbeth cartons are availalable. The Warranty is not transferable.

Analysis of the few spares incidents each year reveals that in almost every case there has been gross overdrive of the bass/midrange driver's voice coil resulting from a failure inside the driving amplifier which has "gone DC" applying constant high voltage to the voice coil, which literally cooks. The tell-tale signs of overdrive are unmistakable and void our Warranty but if the user is attentive and very quick witted he may be able to immediately switch off the amp and safeguard the speakers. None of our speakers are designed for PA use, nor for extremely long periods at very high levels so lock away your Harbeths if you have a teenage party!

New models are introduced every so often, and spare parts are made available for previous models as long as possible. Where Harbeth have manufactured the drive units in-house (such as the RADIAL bass/midrange driver) we are in a much better position to offer continuity of spares than if the driver was manufactured for us - and that includes all tweeters.

The bass/midrange drivers of the earliest Harbeth monitors (the Mk1, 2, 3, 4) were manufactured for Harbeth by other companies, who have now ceased operation. This has unfortunately brought to an end the supply of drivers for those venerable models.

Please note: we regret that we can not enter into correspondence over discontinued models and neither crossover circuits nor component advice is available: sorry.

BBC spares
Harbeth now offer a conversion from LS5/8 to Monitor 40
for use in BBC Type B OB trucks.

Details and photos to follow shortly.

When the Rogers speaker company closed their UK production and HQ some five years ago, Harbeth purchased the remaining stock of the drive units for the BBC LS5/8 and BBC LS5/9 speakers. At the time we manufactured the LS3/5a ourselves. This has allowed us to maintain the ageing stock of BBC speakers as best we are able. Very few of these parts are now available and due to the use of solvent based adhesives in the 1980's (now cyanoacrylates) many of the glue joints of these old drive units are fragile and unreliable. A far better solution all round is the decommissioning of these old speakers and conversion to the Harbeth Monitor 20/30/40.

We make this easy and as painless as possible in an era of tight broadcasting budgets. If you have a generation of audio production invested in the BBC speakers, then the 'Harbeth sound' is such an obvious solution, and for several years we have operated a Trade-Up policy with professional users. We will (usually) accept BBC LS3/5A in part-exchange for Monitor 20, LS5/9 for Monitor 30 and LS5/8 for Monitor 40 without awkward questions about their current serviceability.

Please contact us to discuss your situation - we'll do our best to help.

Download trade-up advert

We do not have any spares for any of the Rogers consumer speakers
or earlier Rogers or KEF-made BBC models including LSU10, LS5/1, LS5/5,
LS3/4, LS3/6, Studio 1, LS2, LS4, LS6, LS7 or their derivatives.
If you have a problem with any of these models please take a look
at the Trade-up scheme detailes above. We can not answer questions
relating to these non-Harbeth systems - sorry.

Spares Matrix: all Harbeth available parts at 1 October 2005. No others available.
 Model
Bass
Mid/ Bass
Recone kit
Mid
Tweeter
Binding post/
connector
Grille*
  HL-Mk1 (download leaflet) (download Press Release)
-
X
X
-
X
X
X Note 1
 HL-Mk2
-
X
X
-
X
X
X Note 1
 HL-Mk3
-
X
X
-
X
X
X Note 1
 HL-Mk4
-
X
X
-
X
X
X Note 1
 ML Monitor  
X
X
-
X
X
X
 HL5
 (original round  bass/mid unit and  foam grille)
-

X#

X
-
YES
?
X
 HL5ES
 (later model
 square bass/mid unit)
-
EQVT.
X
-
YES
EQVT.
YES
 SuperHL5
-
YES
X
-
YES
EQVT.
YES*
 HL-Compact
 foam grille)
-
X
X
-
X
X
X

 HL-Compact 7

-
EQVT.
X
-
YES
EQVT.
YES*

 HL-Compact  7ES/7ES2

-
EQVT.
X
-
YES
YES
YES*
 HL-P3
-
X
Note 2
X
-
EQVT.
EQVT.
X

 HL-P3ES/ES2

-
YES
X
-
EQVT./YES
YES
YES*
 HL-K6 and HL-S8
-
EQVT.
X
-
EQVT.
EQVT.
X
 LS3/5A
-
X
X
-
X
EQVT.
X
 LS5/12A (download BBC leaflet)
-
X
X
-
X
X
X
 DPM1/PRO
-
EQVT.
X
-
EQVT.
X
-
 DPM1-S
-
X
X
-
YES
X
-
 HHB Circle 3/3A
-
YES
X
-
YES
X
-
 HHB Circle 5/5A
-
YES
X
-
YES
X
-
 HHB Circle 1A
X
-
X
-
-
-
-
 Monitor 20
-
YES
X
-
YES
YES
(check type)
YES*
 Monitor 30
-
YES
X
-
YES
YES
(check type)
YES*
 Monitor 40
EQVT.
YES
X
YES
YES
YES
YES*
Key:
X
definitely not available from Harbeth
-
not applicable to this model
YES
available and may be ordered.
EQVT.
functional equivalent may be ordered but there may be some difference in performance and/or cosmetics compared with original (e.g.. tweeter gauze colour)
*
due to minor supplier changes over the years, and although the differences are only fractions of a millimeter, it is not guaranteed that the steel SuperGrilles of current production will definitely fit the older models.
#
The current 'cropped circle' RADIAL driver will actually fit, but it will leave four crescents of unfilled space around the driver. The crossover is not optimised for the current driver, but it will function. We can not provide any information on adjustments to the crossover for this old model.


Note 1: A simple plan for a DIY fabric grille to replace the original foam grille is available here.

Note 2: There is no obvious upgrade path from the original HL-P3 (with a foam grille) to the later HL-P3ES2 / Monitor 20. The bass units are slightly different in characteristics, and this is taken account of in the crossover networks. Furthermore, the crossover in the HL-P3 was mounted behind the tweeter, secured to the baffle but the P3ES/ES2/Mon20 crossover networks are on a different size PCB that fits onto the rear terminals.

Gallery of user-damaged loudspeaker parts
Here are examples of the the rare - and avoidable - failures:
Consequence of the user's power amplifier "going-DC" (output stage failing) driving the PSU rail voltage into the speaker. Tweeter probably OK as it is partially protected by the crossover (which may be charred). If the user had noticed (or smelled) the plastic melting he may have been able to turn-off the amp or hastily disconnect the speakers before the voice coil pushed its way through the softened plastic cone. In this extreme situation, the amp must have been driving the speakers with many DC volts for a couple of minutes. We estimate that 25W of continuous, rms power would cause this damage, and as the voice coil's copper wire expanded, it eventually jammed the coil in the magnetic gap, cutting off the normal cooling effect of the forwards and backwards motion of the cone.

Power amplifiers - just like aircraft - do age, and they can and should be serviced every ten years or so when the condition of their components can be evaluated, and replaced as necessary. Do not leave hi-fi systems unattended for long periods, especially old and under-maintained ones!

Click to enlarge picture.
The correct tools for the job
With the exception of a few legacy Harbeth's which have used hex-head (Allen) screws, all our loudspeakers have been assembled with Pozidrive™ or Superscrews™. These are NOT 'Phillips' (or 'Philips') screws but a more sophisticated and expensive alternative. Few people seem to be aware of the difference, and in the USA it seems difficult to obtain the correct screwdriver despite the substantial advantages of the Pozidrive type.

Pozidrive screwdrivers have a far better grip on the screw head, allow far more force to be applied, allow a much better grip between the items especially in reverse mode and are much more resistant to 'mashing' of screw heads. If you ever need to remove a Harbeth screw please do NOT use the Phillips type screwdriver as this will destroy the screw heads. Please refer to the picture of Pozidrive v. Phillips here and be sure to use the correct one. The wires from the crossover push-fit onto the drive units so no soldering tools are needed.
Harbeth Audio Ltd., 3 Enterprise Park, Lindfield, Haywards Heath, W. Sussex, RH16 2LH, UK
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