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HUG - here for all audio enthusiasts

At its inception ten years ago, the Harbeth User Group's ambition was to create a lasting knowledge archive. Knowledge is based on facts and observations. Knowledge is timeless, independent of the observer and can be replicated. However, we live in new world in which objective facts have become flexible, personal and debatable. HUG operates in that real world, and that has now been reflected in the structure of HUG.

HUG has two approaches to contributor's Posts. If you, like us, have a scientific mind and are curious about how the ear works, how it can lead us to make the right - and wrong - decisions, and about the technical ins and outs of audio equipment, how it's designed and what choices the designer makes, then the factual Science of Audio sub-forum area of HUG is your place. The objective methods of comparing audio equipment under controlled conditions has been thoroughly examined here on HUG and elsewhere and can be readily understood by non-experts and tried-out at home without deep technical knowledge.

Alternatively, if you just like chatting about audio and subjectivity rules for you, then the Subjective Soundings area is you. If upon examination we think that Posts are better suited to one sub-forum than than the other, they will be redirected during Moderation, which is applied throughout the site.

Questions and Posts about, for example, 'does amplifier A sounds better than amplifier B' or 'which speaker stands or cables are best' are suitable for the Subjective Soundings area. From Oct. 2016, Posts in the Subjective Soundings area will not be spell checked or adjusted for layout clarity. We regret that but we are unable to accept Posts that present what we consider to be free advertising for products that Harbeth does not make.

The Moderators' decision is final in all matters and Harbeth does not necessarily agree with the contents of any member contributions and has no control over external content.

That's it! Enjoy!

{Updated Jan. 2017}
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Spare parts and carriage costs

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  • Spare parts and carriage costs

    As you know, Harbeth speakers are very reliable and our customers are mature users who respect their ears and their speakers! Accidents can happen though.

    I just want to mention that the cost of carriage from Harbeth UK direct to an overseas address (we normally use UPS) has increased dramatically with "fuel surcharges" and other hidden cost increases. We co not like to use regular post (Royal Mail) because it is not always cheaper, takes longer and we do not get a signature to confirm safe arrival. They are currently on strike.

    This message is just to say that we are aware that the cost to us which we pass-on of sending small packets overseas can be almost as much as the cost of the enclosed spare parts. You can minimise your carriage costs if:

    - You first check with the dealer, then importer in your country if he has spares. Contractually, this is the correct way to start the process of ordering spares.

    - If the retailer or importer has spares in his local stock, then the cost of sending those to you is minimised

    - If the retailer/importer doesn't have local spare parts available then we can add the necessary parts to his next regular bulk speaker system order and there will be no carriage charged from UK to your country.

    We try to make the parcels as small, light weight and best protected as we can to minimise your carriage costs. Our small Administration charges (handling correspondence, finding a suitable part, testing it, preparing the invoice, individually packing, calling UPS, handing parcel to them etc. is included in our carriage cost. In future we may be forced to make a separate Admin charge if carriage costs continue to increase.
    Harbeth PR,
    Harbeth UK
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