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INTRODUCTION - PLEASE READ FIRST TO UNDERSTAND THIS FORUM!

"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound from microphone to ear, achievable by recognising and controlling the numerous confounding variables that exist along the audio chain. The Harbeth designer's objective is to make loudspeakers that contribute little of themselves to the music passing through them.

Identifying system components for their sonic neutrality should logically proceed from the interpretation and analysis of their technical, objective performance. Deviations from a flat frequency response at any point along the signal chain from microphone to ear is likely to give an audible sonic personality to the system at your ear; this includes the significant contribution of the listening room itself. To accurately reproduce the recorded sound as Harbeth speakers are designed to do, you would be best advised to select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

For example, the design of and interaction between the hifi amplifier and its speaker load can and will alter the sound balance of what you hear. This may or may not be what you wish to achieve, but any deviation from a flat response is a step away from a truly neutral system. HUG has extensively discussed amplifiers and the methods for seeking the most objectively neutral among a plethora of product choices.

HUG specialises in making complex technical matters simple to understand, getting at the repeatable facts in a post-truth environment where objectivity is increasingly ridiculed. With our heritage of natural sound and pragmatic design, HUG is not the best place to discuss non-Harbeth audio components selected, knowingly or not, to introduce a significantly personalised system sound. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various offerings there. There is really no on-line substitute for time invested in a dealer's showroom because 'tuning' your system to taste is such a highly personal matter. Our overall objective here is to empower readers to make the factually best procurement decisions in the interests of lifelike music at home.

Please consider carefully how much you should rely upon and be influenced by the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, loudness and room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you. Always keep in mind that without basic test equipment, subjective opinions will reign unchallenged. With test equipment, universal facts and truths are exposed.

If some of the science behind faithfully reproducing the sound intended by the composer, score, conductor and musicians over Harbeth speakers is your thing, this forum has been helping with that since 2006. If you just want to share your opinions and photos with others then the unrelated Harbeth Speakers Facebook page http://bit.ly/2FEgoAy may be for you. Either way, welcome to the world of Harbeth!"


Feb. 2018
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Another despatch on its way to you ...

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  • Another despatch on its way to you ...

    It may not look very impressive, but 30 pairs of P3/Compact 7/SHL5 takes several days to build ... and half fills a medium size van. These will fly out of London tonight, arrive in the Far East tomorrow, cleared customs in 3 days and all sold within 7 days.

    Due to my staff taking their long overdue, and essential annual holidays, I personally loaded every single one of this 800kg+ consignment into the van myself. That's customer care!

    Just time for a cup of tea, then on with hand-making the next batch!
    Attached Files
    Alan A. Shaw
    Designer, owner
    Harbeth Audio UK

  • #2
    Re: Another despatch on its way to you ...

    Oh wow! A couple of boxes that look very similar to those landed on my doorstep a couple of months ago!

    All sold? Lucky devils!

    Comment


    • #3
      Re: Another despatch on its way to you ...

      Originally posted by A.S. View Post
      ...Just time for a cup of tea, then on with hand-making the next batch!
      Help from Greece!

      With all the respect Sir, (and I understand that it's not polite to start posting here with such a question, but I hope to your understanding), I'm waiting since third week of March for my Super HL5... Local dealer had told me that I would have them by the end of April, then by May the 20th, today he told me that I have to wait another month (!!!)...

      Can you please let me know what is going on? Because I can't trust him anymore, I'm afraid that in a month he will tell me to wait another month.... When do you think will arrive next batch to Greece?

      my best regards

      Comment


      • #4
        Re: Another despatch on its way to you ...

        Umm. I see your problem and I apologise for keeping you waiting.

        Let me talk generally as I do not know the details of your case, and the office is closed for annual holiday until 9 June. So in general there are three reasons that could slow-down delivery ...

        1. Harbeth UK factory slips behind for various unfortunate reasons. For example, we are working flat-out to clear the backlog of Monitor 40.1 orders. In the time it takes to build one pair of M40.1 we could build two pairs of SHL5 - so we are always trying to balance the waiting time for the M40.1 against the orders we have for the other models.

        2. Despite explaining regularly and clearly that we have a long, long order leadtime and that we can not, and will not queue-jump customers, some of our markets just can not work with us on this and place orders on us far too late for their customers. What can we do? We are not mind readers (unfortunately) - we can not guess what model a market may need, and what veneer. Harbeth distributors who plan and place orders on us 6-12 months ahead (many do) are in a much better position to get on-time delivers from us, Our intention is that there should be enough stock in the distribution system to handle local needs.

        3. Harbeth global sales are rising and no matter how hard we and our distributors work, there is just not enough being produced to keep all customers satisfied.
        Alan A. Shaw
        Designer, owner
        Harbeth Audio UK

        Comment


        • #5
          Re: Another despatch on its way to you ...

          Dear Mr. Shaw,

          Thank you very much for your honest reply, although I still don't understand why doesn't he (Greek disrtibutor) told me from the start that I have to wait three or I don't know how many months, but instead he said "in two weeks", then "in another two weeks", then again the same...
          Obviously he didn't make the order to you when I ordered from him, but he was waiting to find some more customers to make a bigger order...

          I think HL5 is the last component I'm going to buy from him.

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          • #6
            Re: Another despatch on its way to you ...

            Before you tackle him (he is a very good man) it would be better to check the facts with him please. Two weeks delivery from us for a brand new, unplanned order on us is utterly impossible. Many of our piece-parts (including cabinets) are on 12-15 week lead time and that lead time determines our entire manufacturing cycle. Some of our customers have orders placed on us into 2009 (7 months ahead) and clearly we have to process orders in strict sequence. Please do talk this through with your local distributor just in case there is some misunderstanding.
            Alan A. Shaw
            Designer, owner
            Harbeth Audio UK

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