HUG - here for all audio enthusiasts


"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound, realisable by controlling the confounding variables between tthe microphone and the listeners' ears.

For example, the design of and interaction between the hifi amplifier and its speaker load can and potentially will alter the sound balance of what you hear. To reproduce the sounds captured by the recording microphones, as Harbeth speakers are designed to do, you would naturally select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

Identifying components for their system neutrality should, logically, start with the interpretation and analysis of their technical, objective performance, as any and every deviation from a measurably flat frequency response at any point along the serial chain from microphone to ear is very likely to cause the total system to have an audible sonic personality. That includes the contribution of the listening room itself.

HUG specialises in making complex technical matters simple to understand, aiding the identification of audio components likely to maintain a faithful relationship between the recorded sound and the sound you hear. With our heritage of natural sound, HUG cannot be really be expected to guide in the selection, approval, endorsement or even discussion of equipment that is intend to introduce a significantly personalised sound to the audio signal chain. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various electronics offered there. There is no on-line substitute for that time investment in a dealer's showroom.

If you desire to intentionally tune your system sound to your personal taste, please consider carefully how much you should rely upon the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, listening loudness and listening room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you.

Alternatively, if faithfully reproducing the sound intended by the composer, score, conductor and musicians over your speakers is your audio dream, then understanding something of the issues likely to fulfill that objective is what this forum has been helping with since 2006. Welcome!"

Jan. 2018
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Spare parts, ISO9001 spares policy etc.

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  • #16
    Availability of official Harbeth spares - The Spares Matrix

    There was a bug that prevented this being visible, which has now been fixed.

    So the official position regarding model spares is live again.


    Note that we need to add the P3ESR to the matrix, but since production started twenty three months ago, there has not been one spare part required by an end user, to our knowledge.
    Alan A. Shaw
    Designer, owner
    Harbeth Audio UK


    • #17
      Thanks for that - I will have a crack at doing this sometime.



      • #18

        Good Evening,

        I have a slight problem with my m30 actives. They just arrived today second hand and one of them has a little hum which would be still ok however the other one seems to lack of power. Is there any way to check by a Harbeth technician? Moreover one of the mid/bass has a slight scratch and i have not been informed about that. The speakers are in bad condition but i hope i can save them.

        I managed to find a local technician in the meantime but I'm wondering if there is any chance to buy a replacement mid driver?