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HUG - here for all audio enthusiasts

INTRODUCTION- PLEASE READ FIRST TO UNDERSTAND THIS FORUM!

"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound, realisable by controlling the confounding variables between tthe microphone and the listeners' ears.

For example, the design of and interaction between the hifi amplifier and its speaker load can and potentially will alter the sound balance of what you hear. To reproduce the sounds captured by the recording microphones, as Harbeth speakers are designed to do, you would naturally select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

Identifying components for their system neutrality should, logically, start with the interpretation and analysis of their technical, objective performance, as any and every deviation from a measurably flat frequency response at any point along the serial chain from microphone to ear is very likely to cause the total system to have an audible sonic personality. That includes the contribution of the listening room itself.

HUG specialises in making complex technical matters simple to understand, aiding the identification of audio components likely to maintain a faithful relationship between the recorded sound and the sound you hear. With our heritage of natural sound, HUG cannot be really be expected to guide in the selection, approval, endorsement or even discussion of equipment that is intend to introduce a significantly personalised sound to the audio signal chain. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various electronics offered there. There is no on-line substitute for that time investment in a dealer's showroom.

If you desire to intentionally tune your system sound to your personal taste, please consider carefully how much you should rely upon the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, listening loudness and listening room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you.

Alternatively, if faithfully reproducing the sound intended by the composer, score, conductor and musicians over your speakers is your audio dream, then understanding something of the issues likely to fulfill that objective is what this forum has been helping with since 2006. Welcome!"


Jan. 2018
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Unofficial Service & Repair companies

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  • Unofficial Service & Repair companies

    We have recently been made aware of the existence of third-party servicing providers who will attempt to repair a damaged speaker. If the repair is to the cabinet then the results can be acceptable. However, some companies attempt to repair drive units and we strongly recommend that you take care when using non-approved parts.

    The facts are:

    1. The Harbeth 8" (200mm) woofer/midrange is made by us at the Harbeth factory from custom-made parts including the RADIAL cone, voice coil and magnet system. None of these parts are available oustide Harbeth.

    2. The tweeters are made to our design and although they may look similar to other catalogue tweeters they are significantly different. They may be more or less sensitive, have different damping characteristics, frequency response on/off axis and power handling capability.

    It is impossible to match my original design specification by using standard 'off the shelf parts'. If it were possible, we would not pay more to our suppliers for special parts when standard ones would suffice. We never issue piece parts, only complete, tested drivers as replacement units.

    Please expect that if you use a third-party service agent you will not return your speaker to the original performance.

    Please discuss your spares needs with your official Harbeth retailer or importer.
    Alan A. Shaw
    Designer, owner
    Harbeth Audio UK
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