HUG - here for all audio enthusiasts

The Harbeth User Group is the primary channel for public communication with Harbeth's HQ. If you have a 'scientific mind' and are curious about how the ear works, how it can lead us to make the right - and wrong - audio equipment decisions, and about the technical ins and outs of audio equipment, how it's designed and what choices the designer makes, then the factual Science of Audio sub-forum area of HUG is your place. The objective methods of comparing audio equipment under controlled conditions has been thoroughly examined here on HUG and elsewhere and should be accessible to non-experts and able to be tried-out at home without deep technical knowledge. From a design perspective, today's award winning Harbeths could not have been designed any other way.

Alternatively, if you just like chatting about audio and subjectivity rules for you, then the Subjective Soundings area is you. If you are quite set in your subjectivity, then HUG is likely to be a bit too fact based for you, as many of the contributors have maximised their pleasure in home music reproduction by allowing their head to rule their heart. If upon examination we think that Posts are better suited to one sub-forum than than the other, they will be redirected during Moderation, which is applied throughout the site.

Questions and Posts about, for example, 'does amplifier A sounds better than amplifier B' or 'which speaker stands or cables are best' are suitable for the Subjective Soundings area only, although HUG is really not the best place to have these sort of purely subjective airings.

The Moderators' decision is final in all matters and Harbeth does not necessarily agree with the contents of any member contributions, especially in the Subjective Soundings area, and has no control over external content.

That's it! Enjoy!

{Updated Oct. 2017}
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Warranty registration of Harbeth speakers

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  • Warranty registration of Harbeth speakers

    This thread concerns the warranty on Harbeth speakers and in particular your Registration for warranty.
    Harbeth PR,
    Harbeth UK

  • #2
    Warranty 'amnesty' - be quick!

    Dear Harbeth owners,

    Within the next day or two we will be changing the on-line Warranty registration process. We will need a little more information from you and we have clarified the extended warranty arrangements.

    If you own Harbeth speakers and you have not already registered them please do so immediately.

    You can register here:

    If you have acquired your Harbeths second hand (used) or from unusual, out of country or through unauthorised channels now is your chance to register these with us 'no questions asked' - but after 6th September the new clearer rules will apply. After that date we will individually look-over all warranty registration applications before activating extended warranty. This is in the best interests of all Harbeth customers and our hard working dealer network.

    Please note! If your local Harbeth dealer/importer/distributor (such as Harbeth Hong Kong/China) supplies his own-country warranty card then you must also fill in and return that card to him in addition to completing our on-line warranty.

    Harbeth PR,
    Harbeth UK


    • #3
      Re: Warranty 'amnesty' - be quick!

      I returned the warranty card for my first pair of M30s, now don't return that for the second pair, what is the use?


      • #4
        Reasons to register ....

        We can only give you warranty if you cooperate with us and actually register your speakers in our on-line warranty database! If you don't register you don't get! Plus, as you are in China, you should *always* return the warranty card to Harbeth Hong Kong. You must do both! UK on-line register PLUS send the warranty card to the Harbeth importer. Then you are really covered.

        Also, if your Harbeth speakers are stolen, we can carefully watch the registration files and if someone else tries to register them we can tell you about it. Some years ago, we were asked to supply woofers for a pair of stolen SHL5. We discovered that they had been stolen and contacted the police. The police asked us to supply the replacement woofers and they arrested the thief who had a house full of stolen electrical equipment.
        Harbeth PR,
        Harbeth UK


        • #5
          Re: Reasons to register ....

          I have registered in your on-line warranty database, should I do it again?


          • #6
            You are registering your Harbeths, not yourself!

            Yes. You should register every Harbeth SPEAKER you own. You are not registering yourself, you are registering your Harbeth speakers!
            Alan A. Shaw
            Designer, owner
            Harbeth Audio UK


            • #7
              Re: You are registering your Harbeths, not yourself!

              Now I registered both of my cherry and rosewood M30s again.