"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound from microphone to ear, achievable by recognising and controlling the numerous confounding variables that exist along the audio chain. The Harbeth designer's objective is to make loudspeakers that contribute little of themselves to the music passing through them.

Identifying system components for their sonic neutrality should logically proceed from the interpretation and analysis of their technical, objective performance. Deviations from a flat frequency response at any point along the signal chain from microphone to ear is likely to give an audible sonic personality to the system at your ear; this includes the significant contribution of the listening room itself. To accurately reproduce the recorded sound as Harbeth speakers are designed to do, you would be best advised to select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

For example, the design of and interaction between the hifi amplifier and its speaker load can and will alter the sound balance of what you hear. This may or may not be what you wish to achieve, but any deviation from a flat response is a step away from a truly neutral system. HUG has extensively discussed amplifiers and the methods for seeking the most objectively neutral among a plethora of product choices.

HUG specialises in making complex technical matters simple to understand, getting at the repeatable facts in a post-truth environment where objectivity is increasingly ridiculed. With our heritage of natural sound and pragmatic design, HUG is not the best place to discuss non-Harbeth audio components selected, knowingly or not, to introduce a significantly personalised system sound. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various offerings there. There is really no on-line substitute for time invested in a dealer's showroom because 'tuning' your system to taste is such a highly personal matter. Our overall objective here is to empower readers to make the factually best procurement decisions in the interests of lifelike music at home.

Please consider carefully how much you should rely upon and be influenced by the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, loudness and room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you. Always keep in mind that without basic test equipment, subjective opinions will reign unchallenged. With test equipment, universal facts and truths are exposed.

If some of the science behind faithfully reproducing the sound intended by the composer, score, conductor and musicians over Harbeth speakers is your thing, this forum has been helping with that since 2006. If you just want to share your opinions and photos with others then the unrelated Harbeth Speakers Facebook page may be for you. Either way, welcome to the world of Harbeth!"

Feb. 2018
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Warranty registration of Harbeth speakers

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  • Warranty registration of Harbeth speakers

    This thread concerns the warranty on Harbeth speakers and in particular your Registration for warranty.
    Harbeth PR,
    Harbeth UK

  • #2
    Warranty 'amnesty' - be quick!

    Dear Harbeth owners,

    Within the next day or two we will be changing the on-line Warranty registration process. We will need a little more information from you and we have clarified the extended warranty arrangements.

    If you own Harbeth speakers and you have not already registered them please do so immediately.

    You can register here:

    If you have acquired your Harbeths second hand (used) or from unusual, out of country or through unauthorised channels now is your chance to register these with us 'no questions asked' - but after 6th September the new clearer rules will apply. After that date we will individually look-over all warranty registration applications before activating extended warranty. This is in the best interests of all Harbeth customers and our hard working dealer network.

    Please note! If your local Harbeth dealer/importer/distributor (such as Harbeth Hong Kong/China) supplies his own-country warranty card then you must also fill in and return that card to him in addition to completing our on-line warranty.

    Harbeth PR,
    Harbeth UK


    • #3
      Re: Warranty 'amnesty' - be quick!

      I returned the warranty card for my first pair of M30s, now don't return that for the second pair, what is the use?


      • #4
        Reasons to register ....

        We can only give you warranty if you cooperate with us and actually register your speakers in our on-line warranty database! If you don't register you don't get! Plus, as you are in China, you should *always* return the warranty card to Harbeth Hong Kong. You must do both! UK on-line register PLUS send the warranty card to the Harbeth importer. Then you are really covered.

        Also, if your Harbeth speakers are stolen, we can carefully watch the registration files and if someone else tries to register them we can tell you about it. Some years ago, we were asked to supply woofers for a pair of stolen SHL5. We discovered that they had been stolen and contacted the police. The police asked us to supply the replacement woofers and they arrested the thief who had a house full of stolen electrical equipment.
        Harbeth PR,
        Harbeth UK


        • #5
          Re: Reasons to register ....

          I have registered in your on-line warranty database, should I do it again?


          • #6
            You are registering your Harbeths, not yourself!

            Yes. You should register every Harbeth SPEAKER you own. You are not registering yourself, you are registering your Harbeth speakers!
            Alan A. Shaw
            Designer, owner
            Harbeth Audio UK


            • #7
              Re: You are registering your Harbeths, not yourself!

              Now I registered both of my cherry and rosewood M30s again.