HUG - here for all audio enthusiasts


"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound, realisable by controlling the confounding variables between tthe microphone and the listeners' ears.

For example, the design of and interaction between the hifi amplifier and its speaker load can and potentially will alter the sound balance of what you hear. To reproduce the sounds captured by the recording microphones, as Harbeth speakers are designed to do, you would naturally select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

Identifying components for their system neutrality should, logically, start with the interpretation and analysis of their technical, objective performance, as any and every deviation from a measurably flat frequency response at any point along the serial chain from microphone to ear is very likely to cause the total system to have an audible sonic personality. That includes the contribution of the listening room itself.

HUG specialises in making complex technical matters simple to understand, aiding the identification of audio components likely to maintain a faithful relationship between the recorded sound and the sound you hear. With our heritage of natural sound, HUG cannot be really be expected to guide in the selection, approval, endorsement or even discussion of equipment that is intend to introduce a significantly personalised sound to the audio signal chain. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various electronics offered there. There is no on-line substitute for that time investment in a dealer's showroom.

If you desire to intentionally tune your system sound to your personal taste, please consider carefully how much you should rely upon the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, listening loudness and listening room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you.

Alternatively, if faithfully reproducing the sound intended by the composer, score, conductor and musicians over your speakers is your audio dream, then understanding something of the issues likely to fulfill that objective is what this forum has been helping with since 2006. Welcome!"

Jan. 2018
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Commercially Sensitive Information

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  • Commercially Sensitive Information

    We are willing and able to discuss most hi-fi related issues, and those relating to British life which fills-out the background culture around Harbeth.

    For obvious reasons of commercial confidentiality, we are not able to reply to questions about specific production processes, costing, pricing, margins, exact availability in your area, quantity, quality, supplier, sourcing or any other information if we suspect that information could be used by a competitor or would-be competitors in the UK or overseas. Your local Harbeth outlet will certainly be able to supply appropriate information.

    Our decision in this matter is absolutely final in the interests of protecting our brand and company for the long term. We apologise if you are curious about what business people refer to as 'commercially sensitive information'. Where we feel that we can disclose information to a general audience we will continue to do so.

    Questions that ask for sensitive information will be declined, ignored and/or deleted. This is common business practice. Thank you for your understanding.

  • #2
    Commercially Sensitive Information

    This summarized description of definition extracted from the FOI [Freedom of Information Act] encompasses the above term which may be helpful to us who are still unsure what actually it means.

    The following are examples of information that may based on experience come within the definition of "financial, commercial, scientific or other information":

    • statements of financial information containing audited balance sheets and profit and loss accounts of companies, information on costs of production, revenue earned, etc...

    • information as to a company's pricing structure

    • information in the nature of operating and financial information, future strategies, expected export market movements, selling prices and overseas customers

    . Some categories of information, such as current client lists, production costs, hourly rates to be charged by a contractor or statistical information relevant to licensing applications

    • Although the information itself has little or no financial value, would its release result in the person or business incurring a financial loss. For example, the knowledge in the market place that a particular business is thinking of diversifying, may cause the price of its shares to drop

    • information on the production costs and market share in an industry could be used by competitors in conjunction with what was already known, to advance their position in the marketplace

    • disclosure of the date of the licensing application would reveal at what stage in the production and marketing of a product, the company was. Competitors seeking to copy the product once available for sale, would be advantaged by being prepared ahead of time

    • were a competitor to know the details of a company's transfer pricing or its profit margins, that information could be used to prejudice that company's position in the market place

    More information.