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INTRODUCTION - PLEASE READ FIRST TO UNDERSTAND THIS FORUM!

"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound from microphone to ear, achievable by recognising and controlling the numerous confounding variables that exist along the audio chain. The Harbeth designer's objective is to make loudspeakers that contribute little of themselves to the music passing through them.

Identifying system components for their sonic neutrality should logically proceed from the interpretation and analysis of their technical, objective performance, since deviations from a flat frequency response at any point along the signal chain from microphone to ear is likely to create an audible sonic personality in what you hear. That includes the contribution of the listening room itself. To accurately reproduce the recorded sound, as Harbeth speakers are designed to do, you would be advised to select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

For example, the design of and interaction between the hifi amplifier and its speaker load can and potentially will alter the sound balance of what you hear. This may or may not be what you wish to achieve, but on the face of it, any deviation from a flat response - and the frequency balance of tube amplifiers are usually influenced by their speaker load - is a step away from a truly neutral system. HUG has extensively discussed amplifiers and the methods for seeking the most objectively neutral amongst a plethora of available product choices.

HUG specialises in making complex technical matters simple to understand, aiding the identification of audio components likely to maintain a faithful relationship between the recorded sound and the sound you hear. With our heritage of natural sound and pragmatism, HUG cannot be expected to be a place to discuss the selection, approval or endorsement of non-Harbeth system elements selected, knowingly or not, to create a significantly personalised sound. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various offerings there. There is really no on-line substitute for time invested in a dealer's showroom because 'tuning' your system to taste is such a highly personal matter.

Please consider carefully how much you should rely upon and be influenced by the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, loudness and room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you.

If faithfully reproducing the sound intended by the composer, score, conductor and musicians in your home and over Harbeth speakers is your audio dream, then understanding something of the issues likely to fulfill that intention is what this forum has been helping to do since 2006. Welcome!"


Feb. 2018
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Sam of Tropical Audio

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  • Sam of Tropical Audio

    There are very few dealers who really care for their customers once a deal is closed, at least here in Malaysia. However, Sam the owner of Tropical Audio whom I know less than 5 week is definitely one exception.

    It has been a month since I bought SHL5 from Tropical Audio. He dropped by yesterday and spend about 3 hours trying to bring the best out of my Harbeth even though I didn't contact him after the sale was concluded except for a call or two from him asking me how's the Harbeth doing. Even though both of us have different opinion as to how room should be treated or how the sound from speakers project to the listening environment but Sam genuinely love the products he sells and passionate about how the customers feel about their product.


    Well done Harbeth for choosing a good dealer and Sam, (if you reading this) keep up the good job.

    Regards,
    ST

  • #2
    Re: Sam of Tropical Audio

    Yes, Sam does care about his customers. I think he understands the importance of satisfied customers - especially for speakers like Harbeth that sells via words of mouth.

    Please do drop me a note if Sam were to drop by your place again. I would like very much to join in to learn a thing or two.

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    • #3
      Re: Sam of Tropical Audio

      Sure, he called me last week but I was bit busy. Not sure if he's free on Sunday. Anyway, you are welcome if he can't make it.

      ST

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