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"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound from microphone to ear, achievable by recognising and controlling the numerous confounding variables that exist along the audio chain. The Harbeth designer's objective is to make loudspeakers that contribute little of themselves to the music passing through them.

Identifying system components for their sonic neutrality should logically proceed from the interpretation and analysis of their technical, objective performance, since deviations from a flat frequency response at any point along the signal chain from microphone to ear is likely to create an audible sonic personality in what you hear. That includes the contribution of the listening room itself. To accurately reproduce the recorded sound, as Harbeth speakers are designed to do, you would be advised to select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

For example, the design of and interaction between the hifi amplifier and its speaker load can and potentially will alter the sound balance of what you hear. This may or may not be what you wish to achieve, but on the face of it, any deviation from a flat response - and the frequency balance of tube amplifiers are usually influenced by their speaker load - is a step away from a truly neutral system. HUG has extensively discussed amplifiers and the methods for seeking the most objectively neutral amongst a plethora of available product choices.

HUG specialises in making complex technical matters simple to understand, aiding the identification of audio components likely to maintain a faithful relationship between the recorded sound and the sound you hear. With our heritage of natural sound and pragmatism, HUG cannot be expected to be a place to discuss the selection, approval or endorsement of non-Harbeth system elements selected, knowingly or not, to create a significantly personalised sound. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various offerings there. There is really no on-line substitute for time invested in a dealer's showroom because 'tuning' your system to taste is such a highly personal matter.

Please consider carefully how much you should rely upon and be influenced by the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, loudness and room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you.

If faithfully reproducing the sound intended by the composer, score, conductor and musicians in your home and over Harbeth speakers is your audio dream, then understanding something of the issues likely to fulfill that intention is what this forum has been helping to do since 2006. Welcome!"


Feb. 2018
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Active Harbeths - available and what support?

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  • Active Harbeths - available and what support?

    To clarify, although this has been discussed here before: Our policy on this subject is no secret and we here do everything we can to prevent the consumer being disappointed. We want happy customers so if you called the Harbeth UK office within the last two or three years (we do get the occasional call) about active Harbeths you would have been and will be told this ...
    .................................................. .................................................. .................................................. .................................................. ....................

    1) We do not currently offer active Harbeths for sale

    2) Any and all used/second hand active Harbeths are long out of Warranty

    3) We do not, and never have sold or offered any support, after care or service outside the UK mainland for these speakers. This was a policy decision due to complexity, weight and insurance.

    4) We have limited documentation available for servicing but cannot be involved in their servicing.

    5) There are no special cartons or packing crates available for actives. For example, every M40 active was hand made and hand delivered by Harbeth UK and cartons were not needed for the journey in our vehicle.

    6) Once in situ, the actives have been generally reliable, but as with all complex electronics settled in one place for many years, once they are moved agitated and disturbed, the reliability is much impaired. They may well leave the seller's place in working condition but by they time they have been thrown around in transit, they may not work properly on arrival.

    .................................................. .................................................. .................................................. .................................................. ....................

    These are the facts, and we have and will continue to stress these to callers. If, after this advice, the consumer is tempted to buy at a low price seeing them as a cheap way to get a pair of high-end Harbeths (some do, this is what they tell us) then we sincerely hope that they function correctly and will continue to do so upon arrival. But that is completely outside of our control and support.

    Again: we cannot support these old speakers as the parts are not available nor is service labour, custom made cartons, transport, insurance etc. cost effective for the buyer. Be very cautious.
    Harbeth PR,
    Harbeth UK

  • #2
    Re: Active Harbeths - available and what support?

    If the active speaker is in the original studio where it was delivered, installed and commissioned we will of course, on a time, materials and travelling basis (against an official Purchase Order) attempt to maintain the speaker as we have always done.
    Alan A. Shaw
    Designer, owner
    Harbeth Audio UK

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    • #3
      Woofer for M30

      Hello Alan,

      Just bought an active m30 but it is in a horrible condition and thx to the seller Ihad no idea that the mid speaker was torn and glued and one of the amps doesnt work and the other one has a hum. Anyway i would like to know if u have a spare mid speaker for my m30 and how much it would be? I already found a technician who could take care of the amps and after that i just have to restore the finish. A lot of work ahead of me bit the sound hopefully compensite all the efforts.

      Thank you
      Kind Regards
      Laszlo

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