M40/M30 HF grilles and spares implication
I have been told that there is some discussion on the internet (somewhere) about the tweeter grilles on the Monitor 40 which is along the lines that 'Harbeth who must know that the metal grilles impair the HF resolution persist in having them fitted'.
Well now, let's look at the facts. In the past 10 years or so, I can not recall a field failure of an M40 tweeter. That's an excellent record. It has saved you, our customers a great deal of inconvenience, anxiety and cost and has saved us the time we would have had to spend selecting, testing, packing and despatching spares let alone the discussions as to who should pay for the replacement and transport charges. I am not in the slightest interested that other 'high end' speakers have their tweeter diaphragms exposed - those products probably do not sell into the broadacast market (as we do) where equipment is moved between studios according to workload and bookings. There is nothing worse for a sound engineer than 'going live' when the red transmission light turns on only to discover that his monitor tweeter is crushed and defective.
Many companies see their spare parts operation as making a valuable contribution to their bottom line i.e their total profit. We don't. We do not have a 'spares department'. In fact, the ideal situation for us is that our customers never need spares because we are so busy making speaker systems that we could never recover the true cost of taking staff off that important duty and diverting them to the preparation of spares. So, we go the extra mile in QC Assurance at the point of manufacture to minimise the risk that spares will be needed by testing, testing and testing again.
Any suggestion that the M40 (or M30) tweeter grilles should be removed must consider the whole situation not just the personal interests of one or two dedicated audiophiles perhaps living alone without children.
I stress again: do not attempt to remove the M40/M30 tweeter grilles or it will be a very expensive exercise for you. We will have to charge according to the true time involved in preparing and despatching replacements.
As for the upcoming M40.1, thanks to user feedback here, we have an excellent solution in fitting the C7ES3 grille to the M40.1 tweeter unit - see other threads here.
Alan A. Shaw
Designer, owner
Harbeth Audio UK