"This Harbeth User Group (HUG) is the Manufacturer's own managed forum dedicated to natural sound from microphone to ear, achievable by recognising and controlling the numerous confounding variables that exist along the audio chain. The Harbeth designer's objective is to make loudspeakers that contribute little of themselves to the music passing through them.

Identifying system components for their sonic neutrality should logically proceed from the interpretation and analysis of their technical, objective performance. Deviations from a flat frequency response at any point along the signal chain from microphone to ear is likely to give an audible sonic personality to the system at your ear; this includes the significant contribution of the listening room itself. To accurately reproduce the recorded sound as Harbeth speakers are designed to do, you would be best advised to select system components (sources, electronics, cables and so on) that do not color the sound before it reaches the speakers.

For example, the design of and interaction between the hifi amplifier and its speaker load can and will alter the sound balance of what you hear. This may or may not be what you wish to achieve, but any deviation from a flat response is a step away from a truly neutral system. HUG has extensively discussed amplifiers and the methods for seeking the most objectively neutral among a plethora of product choices.

HUG specialises in making complex technical matters simple to understand, getting at the repeatable facts in a post-truth environment where objectivity is increasingly ridiculed. With our heritage of natural sound and pragmatic design, HUG is not the best place to discuss non-Harbeth audio components selected, knowingly or not, to introduce a significantly personalised system sound. For that you should do your own research and above all, make the effort to visit an Authorised Dealer and listen to your music at your loudness on your loudspeakers through the various offerings there. There is really no on-line substitute for time invested in a dealer's showroom because 'tuning' your system to taste is such a highly personal matter. Our overall objective here is to empower readers to make the factually best procurement decisions in the interests of lifelike music at home.

Please consider carefully how much you should rely upon and be influenced by the subjective opinions of strangers. Their hearing acuity and taste will be different to yours, as will be their motives and budget, their listening distance, loudness and room treatment, not necessarily leading to appropriate equipment selection and listening satisfaction for you. Always keep in mind that without basic test equipment, subjective opinions will reign unchallenged. With test equipment, universal facts and truths are exposed.

If some of the science behind faithfully reproducing the sound intended by the composer, score, conductor and musicians over Harbeth speakers is your thing, this forum has been helping with that since 2006. If you just want to share your opinions and photos with others then the unrelated Harbeth Speakers Facebook page may be for you. Either way, welcome to the world of Harbeth!"

Feb. 2018
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Replacement packing boxes for Harbeth speakers

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  • Replacement packing boxes for Harbeth speakers

    I have been a Harbeth user for quite a few years. I started out with a pair of P3ESR's back in 2013. Since then I have upgraded to Monitor 30.1's and last year to a pair of Super HL5 Plus.

    The SHL5 Plus are sounding superb in my system. I have followed the upgrade path to the SHL5 Plus by finding a second hand pair advertised on a HiFi Forum. The chap I bought them from was quite elderly and he was upgrading to a pair of the Anniversary SHL5 Plus model. Sadly he passed away soon after receiving his new Anniversary speakers.

    When I purchased my SHL5 Plus speakers the seller did not have the original packing boxes, but he found some boxes that were just about suitable for transport.

    After I got my new speakers home I decided that I should source the correct packing boxes from Harbeth, in order that if I decided to move house, or the remote possibility the speakers needed to be returned to Harbeth for repair or I decided to sell the speakers I would have the correct packing materials and the boxes. I approached Harbeth back in August last year and I was quoted a price for all the packing and boxes etc plus the shipping. I was asked to request a pro forma invoice for the order to proceed, which I did, but I heard no more despite frequent requests for the pro forma invoice.

    This week I decided to try and start the process again, I emailed to make a request for the the new packing. However I got a rather curt reply informing me that the packing could only be supplied with a brand new pair of speakers!

    Quite frankly I'm shocked that a company like Harbeth would refuse to replace packing materials. What if my originals were damaged by a water leak or some other misfortune? I cant quite believe the attitude of such a well respected company as Harbeth.

    I am at a loss as to what to do now. Has anyone else here had to buy replacement packing boxes and been refused?